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General Policies

Refund Policy:

The College's refund policy follows the guidelines established by the Private Post-Secondary Education Commission of British Columbia. The guidelines may be summarized as follows:

Part 1 - Refunds in cases of withdrawal or dismissal:

  1. Written notice must be provided by a student to the College when the student withdraws, and by the College to the student when the institution dismisses a student.

  2. The College must refund, except for $100, all monies paid by visa students who are denied authorization from Citizenship and Immigration, or who do not receive authorization prior to the start of a program of study, provided that the student notifies the institution of the circumstances on or before the first day that a program of study is scheduled to begin; and the student, within a reasonable time, provides documentation of the circumstances to the institution.

  3. If written notice of withdrawal is received less than five calendar days after the contract is made, the institution must return all funds, except an administration fee of 10% of duns due under the contract, to a maximum of $100. If written notice of withdrawal is received thirty calendar days or more before the start of a program of study, the College must return all funds except 10% of the funds due under the contract.

  4. If written notice of withdrawal is received less than thirty calendar days before the start of a program of study, the College must return all funds except 20% of the funds due under the contract.

Part 2 - Refunds after the program of study starts:
  1. If written notice of withdrawal is received, or a student is dismissed within 10% of the program of study duration, the institution must return all funds paid, except 30% of the funds due under the contract.

  2. If written notice of withdrawal is received, or a student is dismissed within 30% of the program of study duration, the institution must return all funds paid, except 50% of the funds due under the contract.

  3. If a student withdraws or is dismissed after 30% of the program of study's duration, no refund is required.

Resolution of dispute:

  1. All complaints should be directed to the Registrar.

  2. The Registrar shall request written submissions from all parties concerned with the dispute.

  3. The Registrar shall review submissions and conduct the necessary investigation.

  4. The Registrar shall provide a written report to a special three-member committee, with one student representative chosen by the students, one representative from the College, and one faculty member who has no personal association with the College in order to insure a fair and impartial resolution.

  5. The three-member committee shall provide a written decision, outlining the justification for all decisions, to all parties involved in the dispute.


Application for admission:

Interested applicants should fill out the application form for admission and send it to the College for consideration. A certificate of admission will be mailed to the accepted applicant as soon as possible. All applications must be accompanied by a non-refundable deposit of $100, which is not credited to the tuition. Write to the College for the application form and a detailed brochure of courses.


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